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Bonbowl FAQ
Induction cooking is a method of heating metal using a magnetic field. Switching electricity flows through a copper coil, creating a magnetic field above the coil. The switching magnetic field causes eddy currents on the surface of the metal. These eddy currents then cause the metal object to heat up.
We currently only offer stainless steel cookware. We have found that many customers like to use metal utensils when cooking and eating from their Bonbowl, which works best with plain stainless steel cookware. We have worked to source high quality stainless steel that has a very smooth surface finish, making it easy to clean.
Yes, it is perfectly safe to put the bowls into the dishwasher. If you own the non-stick bowl, it is best to hand wash with a soft sponge and mild dish soap because the coating will last longer.
The double walled construction of the bowl provides a layer of insulation between your hands and the hot inner surface of the bowl. This insulation will only keep the outside of the bowl cool for a few minutes and then the outside of the bowl will start to heat up. If you are cooking at high heat for an extended period of time, it will still be possible to pick up the bowl, but it may be warm.
Currently we only have one bowl size/shape. We plan on offering additional sizes soon!
Currently the cooktop and cookware are only offered in black, however, we would like to start rolling out new colors of both. What colors would you like to see? Send your requests to hello@bonbowl.com
All of our products ship for free within the continental United States via UPS ground shipping. Average time of delivery is 2-6 days after your order is placed.
Each Cooktop+Bowl combo includes one cooktop, one bowl and one lid.
We will ship internationally for an additional fee, however, our products are only designed to work at 120V we do not recommend using them with any sort of power converter. Additionally, we do not warranty our products for use outside the United States.
The cooktop is UL listed for use in the United States. UL is a safety and certification body that conducted thorough testing and analysis on our products to ensure that they are safe for home use.
If the lid stuck to the bowl, heat on medium and it will eventually lift off of the bowl. The lid is stuck because the air cooled inside the bowl and is creating suction, pulling the lid down. In the future, use the straining side of the lid while cooking, so the straining holes are exposed. This will keep the lid from getting stuck.
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